Refund policy

RETURN & REFUND POLICY

At Nikigoods, customer satisfaction is our priority.

Order Cancellation
Orders may be cancelled within 24 hours of purchase if they have not yet been shipped.

Returns
Customers may request a return within 14 days of receiving the item.

To be eligible for a return:
• The item must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase is required

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Defective Items
If your item arrives damaged or defective, please contact us within 30 days of delivery with photos showing the issue.

Refunds
Once your return is received and inspected, refunds will be issued to the original payment method within 7 business days.